Privacy Policy

1. Information We Collect

We aim to collect only the information reasonably needed to operate, improve, support, advertise, and protect our games and services. Personal information means information that identifies, relates to, or can reasonably be linked to an individual.

Depending on how you use Neon Challenge and our other services, we may collect:

• Device and technical data: device type, operating system, browser type, language, IP address, crash logs, performance data, and similar technical information.
• Game usage data: gameplay events, level progress, session length, feature use, error reports, and other information about how the games or websites are used.
• Advertising IDs, analytics identifiers, and approximate location: mobile advertising IDs, cookie identifiers, consent choices, country or region derived from IP address, ad interaction data, and attribution data where permitted by law.
• Contact information: name, email address, and message content if you contact us for support, business, legal, or partnership reasons.
• Transaction information: purchase status and related records provided by app stores or payment platforms. We do not directly collect full payment card details.
• User-provided content: nicknames, support messages, feedback, social posts, or other content you choose to provide where such features are available.

We use this information to deliver the games, improve user experience, provide support, diagnose technical issues, keep our services safe, comply with legal obligations, and support advertising and analytics where permitted by law.

2. How Your Personal Information Is Collected

We may collect information in the following ways:

• Communications: when you contact us by email, support channel, form, or business inquiry.
• Use of our games and websites: when you install, open, play, visit, or interact with our games, websites, ads, or related services.
• Automated technologies: through cookies, SDKs, pixels, local storage, analytics tools, crash reporting tools, and advertising technologies.
• Third parties: from app stores, advertising partners, analytics providers, attribution providers, distribution partners, and fraud-prevention providers.

If our games include in-app purchases, payment and billing information is handled by the relevant app store or payment platform. We may receive purchase status and transaction identifiers, but we do not receive full payment card details.

3. Children's Personal Information

Our games are designed for a general audience and are not specifically aimed at children.

We do not knowingly collect personal information from children, or process such information, without any consent required by applicable law. If you are a parent or guardian and believe that a child has provided us with personal information in violation of applicable law, please contact us at support@webventures.vc.

4. Sharing Your Personal Information

We may share personal information with the following categories of recipients:

• Service providers that host, operate, secure, analyze, test, support, or improve our games and websites.
• Advertising and measurement partners that help show ads, measure performance, attribute installs, limit ad frequency, prevent fraud, and support monetization.
• Distribution platforms such as app stores, game portals, or partner websites where our games are made available.
• Professional advisors such as lawyers, accountants, auditors, and insurers.
• Authorities or other parties where required by law, legal process, security needs, or protection of rights.
• Successors in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

A current list of our advertising, analytics, and other service provider partners is available on our Privacy Partners page. The specific partners used may vary by game, platform, country, consent status, and version.

5. Cookies and Similar Tracking Technologies

We and our service providers may use cookies, local storage, SDKs, pixels, and similar technologies to keep our websites and games working, remember preferences, measure traffic, improve performance, provide ads, and understand how users interact with our services.

These technologies may include:

• Session technologies that are temporary and help the service work during a visit or gameplay session.
• Persistent technologies that remain for a period of time to remember choices or support measurement.
• Third-party technologies provided by advertising, analytics, measurement, attribution, or fraud-prevention partners.

6. How to Delete Cookies and Opt Out of Targeted Advertising and Analytics

You can control browser cookies through your browser settings. Some parts of our websites or games may not work correctly if cookies or similar technologies are disabled.

On mobile devices, you can limit advertising tracking through your device privacy settings. On iOS, review App Tracking Transparency and advertising settings. On Android, review Ads privacy settings and reset or delete your advertising ID where available. Some advertising partners also provide their own opt-out tools, listed above where available.

7. Where Your Personal Information Is Processed

We are established in the Netherlands and may process personal information in the Netherlands, the European Economic Area, the United States, and other countries where our service providers operate.

When personal information is transferred outside the European Economic Area, we use safeguards required by applicable law, such as adequacy decisions, standard contractual clauses, data processing agreements, and other appropriate protections.

8. How Long Your Personal Information Is Stored

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the game, maintaining records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

When information is no longer needed, we may delete it, anonymize it, or aggregate it so that it no longer identifies a specific person.

9. Security of Your Personal Information

We use reasonable technical and organizational measures designed to protect personal information, such as access controls, vendor review, encryption where appropriate, monitoring, and limited access based on business need. No online service can be guaranteed to be completely secure.

10. Features and Tools

Our games may include platform features, advertising features, analytics tools, purchase features, support tools, or social features depending on the game and platform. If push notifications are available and you enable them, we may process notification tokens to send game-related messages. You can disable push notifications in your device settings.

Social media features and third-party platform features may be operated by third parties and governed by their own privacy policies.

11. Third Parties and Their Privacy Policies

Our website, game, ads, or partner pages may link to third-party websites, stores, platforms, and services. We are not responsible for the privacy practices of those third parties. Please review their privacy notices before providing information to them.

12. Your Rights

We use personal information only where we have a lawful basis to do so, such as consent, performance of a contract, legitimate interests, or compliance with legal obligations.

Depending on where you live, including if you are in the European Economic Area, the United Kingdom, Switzerland, Brazil, California, or certain other U.S. states, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent, opt out of targeted advertising or sale/sharing of personal information, and complain to a data protection authority.

To make a privacy request, contact us at support@webventures.vc. We may need to verify your identity before completing certain requests.

We may update this Privacy Policy from time to time. If we make material changes, we will take steps to notify users where required by law. The updated version will be posted on this page with a new "Last updated" date.

13. WebVentures Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

WebVentures B.V.
Spui 10, 1012 WZ Amsterdam, Netherlands
Email: support@webventures.vc